How to be a Good Server

Do you know what I enjoy about my job? We have a very friendly environment. We have a very open environment too. But it didn't just happen one day. We didn't wake up and say, "hey, I want to be best friends with that person today."
Here are some tips to having a good work environment as a waiter or waitress.
 1. First of all, don't take anything personally. If a server yells at you, don't worry about it. That server has just gotten very frustrated and you were in the wrong place at the wrong time. Give them a few minutes, and it will all be okay, they just need a moment to cool off.
2. Don't be afraid to tell another server how you feel about a table, if you've never waited tables before, you probably don't understand how disrespected servers are. And it's okay to ask someone who has been there longer than you how they handle difficult tables.
3. You will not get tipped every time a table leaves. We all complain about getting stiffed (a zero dollar tip.) It will happen to you to. The best thing to do is move on with your day.
4. Customers want free food. And they will do anything they can to get it. That means they will complain about how the food was cooked, or they will complain about where they were sat. I actually had a lady complain because I misread her name one time.
5. Don't ever judge a book by it's cover. When it comes to customers, never ever prejudged them. Even if those citizens live up to the stereotype. You shouldn't judge them, they may leave you with a surprise. For example, one time, two elder citizens left me a fifteen dollar tip on their fifteen dollar meal, because I didn't prejudged them, and I was nice and respectful.
6. Enjoy your job. If you aren't enjoying it, I'm probably not going to enjoy your service.

Why I Don't Like To Expo

On Sunday, I expoed at work, Usually, I love it, this time I didn't, however. I was getting yelled at for everything, nothing was going right, and a couple of the girls were on edge. It's understandable, I guess. I could have done my job better, I could have helped out more, and I could have not been on everyone's toes that day.
So here is how you should handle a bad day of expoing.
1. Stay in your designated area. Don't run around the restaurant trying to balance everybody's load at once.
2. Look at the food you are pulling, and if you need help, don't hesitate to ask the cooks, or other servers.
3. Keep it simple, keep it concise, be polite. Everyone else is having a bad day, try to make it stress free around you.
4. Just remember, they have to expo too.
5. Take a deep breath, and remember, you can do this.

Why I Like To Expo

My restaurant has a servers excellence program where we are supposed to follow six steps to move your meal along and to make sure that is it the best we can give you. A new part of our program is being an expodeiter, or an "expo" where one or two people will pull food out of the window, and prepare it for tables because we do get busy.The Expo will also stock the restaruant up, take to go orders, run food, and do anything else that is needed from us. I like to expo for a couple of reasons. First off, I don't have to do any work before I leave, except collect one to one and a half percent of everyones sales. Second, I get to go home early.

Why I Love Being A Waitress

I love when I wait on parties of at least 10. I do really good with a lot of people. I love it even more when they tell my boss that I did a wonderful job, it really is something I have learned to appreciate. Even more so when my general manager doesn't really think I was that good when I started, but I have gotten a whole lot better. I guess it's one of the perks of being a waitress.
One time, I had a party of 32 people. And I was the only person who was handling this party. Let me tell you how terrifying it was. After I got all of there food out, and they had eaten, they were doing very good. Until they had me split up there check, ten different ways. While I was trying to split up the check, all by myself, mind you. One lady came up to me and started yelling about how I needed my manager and everyone else to help me because I was being to slow and they needed to get home. After I gave them all their bills, they only left me $13 as a tip. And one person lied and refused to pay for half of their ticket. Oh, and then they called corporate and complained about my service. That alone scared me so much I didn't want to take big parties ever again.
But the more parties I took that were less than twenty, the more confident I became. Now, when I get big parties, they tell me how I did an excellent job, and they tip me very generously.

Hostessing and Waitressing

There is one girl I hostess with who isn't very good.  She told a party of five they would be sat in 20 minutes, but she didn't tell me that said party was even in the restaurant so while I'm sitting the door, she gets an attitude and snottily tells me that I forgot about this party and the lady in this group was acting like she was traumatized because she wasn't able to eat her food. The other thing about this incident that drives me crazy is that this party of five were told they would only have to wait 20 minutes. When we have eight tables inside of this restaurant that can seat up to six people.  A party of five or six should be told they will wait AT LEAST thirty minutes and a party of seven or more are told they will have to wait AT LEAST 45 minutes to one hour. Those are our policies, and we follow them very strictly. Another part of Saturday hostessing that I didn't like was when this same hostess, mind you, told another party of five they would be sat very swiftly. Then she tried to tell me they were getting impatient because they weren't being sat quickly enough, and I was skipping over their party and seating everyone else. I was sitting every party that I could when I had the room, and when this conversation came up, I told this hostess that when I had room, I would seat this five top, since I didn't have room however, I wouldn't. I guess this party didn't like my response, and they thought it would be a good idea not to tip their waitress, because they didn't get a chance to be sat, just yet